Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and ko777 when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the platform.

Account Eligibility RulesPayment Terms: bKash, Nagad, RocketWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
ko777 Terms and Conditions That Govern Your Account
TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is available to help. You can reach us through live chat inside your account dashboard, by email, or through our social channels. We aim to respond to terms-related queries within one business day.

Live Chat Open your account dashboard and tap the chat icon to connect with our support team directly about any terms or account question.
Email Support Send a detailed message to our support address for written records of your query. Useful for formal disputes or account-review requests.
Social Channels Reach us through our official social pages for general terms questions. For account-specific issues, live chat or email gives a faster resolution.
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are central to how we operate. We apply SSL encryption across all connections, and account access requires OTP verification on each new device login. If you believe your account has been accessed without your permission, contact support immediately through live chat so we can freeze activity while we investigate.

Data Retention

We retain your account data and transaction records for as long as your account is active and for a period after closure as required by applicable rules in your region.

Payment Verification

Every withdrawal request is matched against the deposit source — bKash, Nagad or Rocket — to confirm the wallet belongs to the account holder before funds are released.

Account Changes

To update your registered mobile number or linked wallet, submit a request through live chat with identity confirmation. Changes take effect after our team verifies the request.

Contact for Rights Requests

To request a copy of your account data or ask us to close your account, contact support by email with your registered number and a brief description of your request.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not covered here, live chat is the quickest way to get a direct answer.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad or Rocket account breaches our payment terms and may trigger an account review.

We will notify you through your registered account before changes take effect. If you continue using the platform after the notice period, that counts as acceptance of the updated terms.

Yes. Access and eligibility depend on the laws of your region. You are responsible for confirming that using this platform is permitted where you are located.

Send an email to our support address from your registered contact, state your account details, and ask for a data copy. We will process the request in line with applicable rules.

Operating multiple accounts, sharing login credentials, using mismatched payment wallets, or any activity that suggests fraud or policy abuse can lead to suspension pending investigation.

Contact support by email with your account details and a clear description of the decision you are disputing. Written email creates a record and is the right channel for formal account disputes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.